Legal notice

Distributor TRASHTOKYO

Representative Shion Okumura

Address 14-5 Shiragikucho, Kanazawa, Ishikawa, Japan

Phone Number +81-70-8556-9364 (International) 070-8556-9364 (Domestic)

Email Address trashtokyocompany@gmail.com

Selling Price Please refer to the respective product pages.

Additional Fees (Other than product price) Consumption tax and shipping fees.

Payment Methods & Timing Credit Card, Bank Transfer, and Convenience Store Payment. Payments must be completed before shipping. For credit cards, payment is processed at the time the order is placed.

Delivery Time In-stock items will be shipped within 7 business days after payment is confirmed. (Excludes made-to-order items, which have specific production times).

Delivery Method Standard shipping / Courier service.

Returns, Defective Products, and Cancellations All sales are final. We do not accept returns, exchanges, or cancellations for customer convenience once an order has been placed. Returns or exchanges are only accepted in the rare event of a defective product or if the wrong item was shipped.

Return Deadline for Defective Products If you receive a defective item, please contact us via email within 7 days of receiving the product. We cannot accept any claims, returns, or refunds for defective products if contacted after this period, or for non-defective items once they have been shipped.